15 Years of Hands-On IT Support, Right Here in London

I'm D. Meena, an IT support engineer with 15 years' experience fixing the everyday tech problems that slow people down — from a frozen laptop the night before a deadline, to setting up a small business's entire email and cyber security setup.

I started offering remote and on-call IT support because too many people were stuck choosing between an expensive call-out fee, a call centre reading from a script, or trying to fix it themselves from a forum post. I wanted to offer something better: direct access to an experienced engineer, fair pricing, and fixes that actually last.

What I support:

How I work:

Every session starts with a proper diagnosis, not a guess. You'll always know what's wrong and what I did to fix it — in plain English.

All remote sessions use secure, end-to-end encrypted software requiring your explicit one-time permission. You can see everything happening on your screen in real time, and you have complete authority to pause or terminate the connection instantly at any moment.